Tip of the Week

Take the plastic off.  Customers really need to get their hands on a product in order to make their buying decision, so get at least one of each item out of its package and into their hands.

Elegant Expressions Table by Flourish

Engaging the customer’s senses is really important to making a sale, so appealing to sight and touch by allowing them to see the item up close and feel its texture will more often than not increase sales.

While many retailers prefer to keep items packaged in order to avoid damage, it can hinder sales.  Selling one item at a discount (which isn’t always necessary) is better than hanging on to product because it just won’t sell. 

The most important thing overall, is to remove barriers, physical or perceived, between the product and your customers.

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Happy Selling!

Tip of the Week

Do you have inventory that is over a year old?  It could actually be costing you money. It does so by taking up space that profitable product could be using and by requiring regular movement.

A store's display full of aged inventory re-mixed and ready to sell! 

Sometimes, as a shop owner, it can be difficult to let go of merchandise because we know how much it has cost and how much work we have put into selling it already. Unfortunately, the time comes where that merchandise starts costing us money. The general rule of thumb is that merchandise shouldn't hang around your store for more than a year, so you need to consider clearing out aged inventory to make room for newer, more profitable items.

How is it costing us money? Aged inventory takes up space and ties up inventory dollars that could otherwise be spent on new, more profitable merchandise. It can also add clutter to the store or space, inhibiting sales of new product. Once you consider that, consider also how many times you've paid someone to move that product or moved it yourself. Not only is their time worth money, but so is yours! What could you have been doing to make the store money instead of moving aged merchandise?

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Tip of the Week

Take the plastic off!  Customers like to see, feel, and touch and plastic packaging or film impedes their instincts.

Have you ever watched someone browse a store, with their hands on everything?  Have you ever listened to a mom constantly try to remind their kids to "look with your eyes, not with your hands" to no avail?  That's because, instinctively, we need to feel an item before we buy it and that's not just limited to textiles!

The biggest objection I hear to removing packaging is damage.  Removing the plastic from an item can result in a lightly soiled or damaged item, but you are likely to sell far more of it and the items around it.  Selling your display model at a discount is a small price to pay.

Happy selling!

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Tip of the Week

Shopping is all about perceived value.  The way you display and merchandise your product can have a large impact on how valuable the customer perceives it to be.  Does your store make your merchandise look valuable?

I'm sure you've heard the term perceived value a few times; it refers to the value a customer assigns to a product or service in their head.  How much do they deem that product to be worth?  When their perceived value is compared to the actual asking price, it can make or break their buying decision.

When items are merchandised or displayed in a way that makes them appear valuable or expensive, the price on the sticker can be less scary to look at and possibly even a relief. If the customer perceives the item of their desire to be a great value, they'll most often buy!


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Have you got questions for Melissa? Check us out on facebook, twitter,Pinterest, the flourish website, or send Melissa an email.